Refund Policy

In Sharpdawson Dinnerware, we care about our clients and the happiness and satisfaction that you seek from us. Here’s our delivery, return, and refund policy that will give you a memorable shopping experience.


All orders are processed and then delivered to you within the next 8-15 days* after placing a successful order. We will keep you informed on the status of your order diligently.**

*excluding public holidays and Sundays

**When you have placed an order, you can expect an acknowledgment email from us. This is to confirm your order details. Once your item is parceled and collected for delivery, you can check your inbox for our notification email.

Return Policy

Thank you for shopping with Sharpdawson Dinnerware!

Should your order not meet your satisfactory standards, we are here to assist you! You may return the item provided that:

You initiate a return within seven (7) days from the time you receive your item(s), which will be at your own cost

The item(s) must be returned to us in the original packaging, unused and undamaged

Sales items are not eligible for a refund

The total refundable amount will exclude delivery fees, as the delivery already took place and duly paid.

Sharpdawson Dinnerware reserves the right to refuse any return if the item(s) does not meet all stated conditions above.

Our Return shipping address:

Address: No.69 East road, Pilot free trade zone, Shanghai, China

Hours: 9:00AM - 6:00PM (Monday - Friday)

Tel: +86 156 9215 2130

Feedback and Enquiry

We value every single feedback. Feel free to inform us what you think about our services and products’ quality. That will help us improve the quality and we will be able to serve better. Please reach us for further information:

Email us at

Contact us on WhatsApp at +86 156 9215 2130